Payment and Shipping
Delivery conditionsWe deliver within the European Union, Great Britain and Switzerland.
DHL Paket GmbH will transport the purchased products.
Delivery times can be found with the product information on the purchase order form. They apply to order amounts of common households only. For large amounts please call us.
Payment options and conditions
The minimum order value is 15 euros.
If you choose prepayment, we will provide our bank details in the confirmation of order acceptance (not in the confirmation of the order reception) and deliver the goods after payment. (The confirmation of the order reception is automatically sent immediately after receipt of your order. The confirmation of order acceptance is sent by an employee after reviewing your contract offer.)
• Cash on delivery (available within Germany only)
If you choose payment via cash on delivery there is an additional delivery fee of 8,00 EUR incl. VAT. To the delivery person directly, no further additional fees have to be paid. The total amount is due upon receipt of the goods.
• Invoice (available within Germany only)
If you select the invoice payment method we reserve the possibility of a credit check. If we deliver on invoice, the total amount is due upon receipt of goods.
• Credit card (Visa, Mastercard, American Express)
Full payment is processed via PayPal PLUS. You do not need a PayPal account. The charge to your credit card account will be upon completion of the order. Please also note the instructions of the payment provider PayPal.
Full payment is processed via PayPal PLUS. You do not need a PayPal account. The banktransfer will be charged upon completion of the order. Please also note the instructions of the payment provider PayPal.
The charge to your PayPal account will be upon completion of the order. Please also note the instructions of the payment provider PayPal.
From an order value of 150,00 € including VAT we deliver free of charge within Germany. With the payment method cash on delivery there is an additional delivery fee of 9,00 EUR incl. VAT.
Switzerland and United Kingdom
In addition to the shipping costs in the table (see below, details excluding VAT), additional taxes or costs (e.g. customs duties) may be incurred as part of your order which are not paid via us or invoiced by us but are payable by you directly to the relevant customs or tax authorities. Please contact the relevant authorities for details.
Shipping via DHL
The goods are delivered by DHL Paket GmbH.
What happens if a customer is not found ?
In this case, delivery is made to a neighbour or a parcel shop. The deliverer leaves a notification that the parcel has been delivered to a neighbour or that a new delivery attempt will be made the next day.
The customer then has the option of calling DHL and requesting an alternative delivery by indicating the tracking number.
|to EUR 149,00||EUR 6,95|
|from EUR 149,00 to EUR 20.000,00||EUR 0,00|
|from EUR 20.000,00||- No Shipping -|