Payment and Shipping

Delivery conditions

We deliver within the European Union and Switzerland.
UNITED PARCEL SERVICE DEUTSCHLAND INC. & CO. OHG will transport the purchased products.
Delivery times can be found with the product information on the purchase order form. They apply to order amounts of common households only. For large amounts please call us.

Payment options and conditions


The minimum order value is 15 euros.


• Prepayment
If you choose prepayment, we will provide our bank details in the confirmation of order acceptance (not in the confirmation of the order reception) and deliver the goods after payment. (The confirmation of the order reception is automatically sent immediately after receipt of your order. The confirmation of order acceptance is sent by an employee after reviewing your contract offer.)

• Cash on delivery (available within Germany only)
If you choose payment via cash on delivery there is an additional delivery fee of 8,00 EUR incl. VAT. To the delivery person directly, no further additional fees have to be paid. The total amount is due upon receipt of the goods.

• Invoice (available within Germany only)

If you select the invoice payment method we reserve the possibility of a credit check. If we deliver on invoice, the total amount is due upon receipt of goods.

• Credit card (Visa, Mastercard, American Express)
Full payment is processed via PayPal PLUS. You do not need a PayPal account. The charge to your credit card account will be upon completion of the order. Please also note the instructions of the payment provider PayPal.

• Banktransfer
Full payment is processed via PayPal PLUS. You do not need a PayPal account. The banktransfer will be charged upon completion of the order. Please also note the instructions of the payment provider PayPal.

• PayPal
The charge to your PayPal account will be upon completion of the order. Please also note the instructions of the payment provider PayPal.

Shipping costs

Germany
For deliveries within Germany we charge 4,95 EUR including VAT per order. From an order value of 150,00 € including VAT we deliver free of charge within Germany. With the payment method cash on delivery there is an additional delivery fee of 8,00 EUR incl. VAT.

Switzerland
In addition to the shipping costs in the chart (see below, information without VAT) the following costs occur, charged by local authorities:
The value added tax of 19% included in the pricing of the products (books 7%) is replaced by the local tax of 8% (books 2,5%). For the resulting customs fees please see www.tares.ch.


to show shipping costs, please choose the country you want the order to be shipped.

Shipping via UPS

The products will be delivered by UNITED PARCEL SERVICE DEUTSCHLAND INC. & CO. OHG.

What happens if a customer is not available at the time of delivery?

In this case the delivery with a neighbor takes place. The delivery person leaves a notification that the package was delivered to a neighbor or that the next day a new delivery takes place.

The customer then has the option to call UPS and - stating the tracking number - ask for a delivery alternative, for which neutral addresses (so-called UPS Stores) are available. All deliveries e.g. to the work of the recipient or to a UPS Store are not private and no additional cost will be charged.

Calculation Total price
to EUR 149,99 EUR 4,95
from EUR 150,00 to EUR 20.000,00 EUR 0,00